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Totalcare
Information
Technology
Services
incorporates a wide range of services which are all listed below,
including being a service agent for larger companies. Managed
by Andrew Colquhoun who has spent over 13 years in the computer industry
and knows what his customers want, fast
response, professional
friendly service and
customer satisfaction are just three items considered extremely
important to him. With a
technician constantly on 24 hour standby, you're guaranteed to get help
365 days a year.
Every effort has been made for your important service calls to be
received. If the office is unattended your call will diverted to a
digital mobile phone that is never turned off. If it is out of range it
will divert to Telstra’s Message Bank tm. The moment the
phone is back in radio range the message will be receive within 30
seconds. Repair
Centre
Totalcare has the facilities for same day power supply repairs.
So if it is urgent for a system to be up and running, there is no need
to wait for a courier to pickup and deliver the part. Fast
Response
Most customers want an Engineer there yesterday. TOTALCARE can be
there within 2 hours of the call being placed and can meet customer's
requests of after hours attendance.
An Engineer is constantly on 24-hour standby, 365 days a year. Job TrackingA
database keeps track of all maintenance activities so that nothing is
forgotten.
Items
Repair / Serviced
Operating
Systems Supported
Items
Supplied
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